Pricing Guide

Pricing that follows your notice volume — not a one-size-fits-all license.

Every notice you receive is absorbed into NOTICENINJA — actionable, informational, duplicates, and sequentials alike. Your investment is sized by your annual volume and the modules your team actually needs. Here's how it works for your world.

The Ladder

Five packages. Start where you are, expand when you're ready.

Each package unlocks a set number of workflow modules. Most teams land in the middle of the ladder — your exact tier is confirmed in a business case review.

Starter
1module
Notice workflow only. The fastest way to get every notice off email and spreadsheets — live in 4–8 weeks.
Growth
3modules
Notices plus your two highest-impact workflows — most often Refund Checks and Authorizations.
Scale
5modules
A full operating core for teams managing notices across many entities, states, or clients.
Professional
7modules
Nearly the full platform for high-volume, multi-department, or multi-client operations.
Enterprise
8modules
Every module, enterprise integrations, and dedicated support for the most complex environments.

Starter packages begin under $30K all-in. All packages include the Kata™ AI ingestion engine, unlimited notice absorption within your volume band, and SOC 2 Type II–certified security. Your exact investment is confirmed in a business case review.

What's includedStarterGrowthScaleProfessionalEnterprise
Annual workflows includedUp to 500Up to 1,000Up to 5,000Up to 10,000Up to 20,000
Workflow modules1 — NoticesUp to 3Up to 5Up to 7All 8
UsersUp to 5Up to 10Up to 25Up to 50Up to 200
Kata™ AI ingestion
All notices absorbed & tracked
Data Validation Services (year one)BasicBasicCoreEnhancedFull-service
Language translationUp to 10Up to 35Up to 95
API accessAdd-onAdd-onAPI libraryFull APICustom API
MFA for agency accessAdd-onAdd-onAdd-onIncludedIncluded
Email Integration
Ninja eFaxAdd-onAdd-onAdd-onIncludedIncluded
Ninja Signature SuiteAdd-onAdd-onAdd-onIncludedIncluded
Transcript downloadsAdd-onAdd-onAdd-onIncludedIncluded
Onboarding & setupOne-timeOne-timeOne-timeOne-timeOne-time
SupportStandardStandardPriorityPriorityNamed CSM + sandbox

Volumes above 20,000 workflows per year are custom-quoted. Module mixes within each tier are flexible and can be swapped as your needs change. Exact pricing is confirmed in your business case review.

How your investment is sized

Four inputs. No guesswork.

1 · Annual notice volume

Everything you receive counts — actionable and non-actionable, duplicates, and sequential follow-ups. All of it is absorbed, tracked, and searchable, so nothing slips.

2 · Modules & workflow volume

Which modules you need — and the expected annual workflows in each: POAs filed, rate notices processed, refund checks received, registrations, audits, amended returns.

3 · Number of users

How many people need access, and in what roles — processors, reviewers, managers, and view-only — including any service providers you assign tasks to.

4 · Data Validation Services

Every first year includes Data Validation Services — our team verifies your notice data as Kata™ learns your environment, so you start clean and stay clean.

By Market Segment

What your package usually looks like

Choose your world. We'll show the modules teams like yours start with — and the questions we'll ask to size your business case.

Payroll Service Providers

You manage notices, rates, and registrations for hundreds or thousands of client EINs. Volume is high, duplicates are constant, and every missed SUI rate costs a client money.

Typical starting modules
NoticesAuthorizations (POA/TPA)Refund ChecksRegistrations+ Rate Exchange+ Mail Distribution
Features most teams add
MFA — agency PIN codeseFaxNinja Signature Suite
Most payroll providers land at Scale or above — client count and rate season volume usually make the case on their own.

What we'll ask you

Have rough numbers ready — estimates are fine.
  • Total annual notices across all clients, including duplicates and follow-ups
  • Expected annual workflows in each module you're considering
  • Number of clients and average EINs per client
  • SUI rate notices processed each year
  • POAs filed or refreshed annually, and in how many states
  • New state registrations per year
  • How many users need access, and in what roles

PEO

Every client company multiplies your state footprint — SUTA rates, registrations, POAs, and refunds tied to client onboarding and terminations. Notices for terminated clients keep arriving long after they're gone.

Typical starting modules
NoticesRate ExchangeRegistrationsAuthorizations (POA/TPA)Refund Checks+ Mail Distribution
Features most teams add
MFA — agency PIN codeseFaxNinja Signature Suite
PEOs typically land at Scale or Professional — five core workflows from day one is the norm.

What we'll ask you

Have rough numbers ready — estimates are fine.
  • Total annual notice volume, including terminated-client mail
  • Expected annual workflows in each module you're considering
  • Client companies and worksite employees
  • States you operate in and SUTA rate notices per year
  • Active POAs and annual refresh volume
  • Refund checks from overpayments and rate corrections
  • How many users need access, and in what roles

CPA Firms

Notice resolution can be a profitable, branded service line instead of an absorbed cost. Track POAs, amended returns, and audits per client — with e-signature built in for engagement letters and authorizations.

Typical starting modules
NoticesAuthorizations (POA/TPA)Amended ReturnsAudits+ Registrations
Features most teams add
Ninja Signature SuiteMFA — agency PIN codeseFax
Firms usually start at Growth or Scale, and many expand as the service line takes off.

What we'll ask you

Have rough numbers ready — estimates are fine.
  • Clients under notice management, and whether it's billable today
  • Total annual notices received across those clients
  • Expected annual workflows in each module you're considering
  • 8821s / 2848s and state POAs filed per year
  • Amended returns in flight needing status tracking
  • Audits and exams represented annually
  • How many users need access, and in what roles

Corporate Tax

Many entities, many jurisdictions, and outsourced providers who need to be held accountable. Refund checks, amended returns, and audits belong in the same system as your notices — with one record of who's doing what.

Typical starting modules
NoticesRefund ChecksAmended ReturnsAuditsRegistrations+ Rate Exchange (in-house payroll)
Features most teams add
MFA — agency PIN codesNinja Signature Suite
Corporate tax departments typically land at Scale through Enterprise, driven by entity count and jurisdictions.

What we'll ask you

Have rough numbers ready — estimates are fine.
  • Total annual notices across all entities and jurisdictions
  • Expected annual workflows in each module you're considering
  • Legal entity count and jurisdiction footprint
  • Refund checks received per year — count and rough dollar value
  • Amended returns and audits in flight
  • Which functions are outsourced, and to whom
  • Users needing access — including service provider task assignment

Private Equity

Portfolio-wide visibility into notices, refunds, and audit exposure — with service provider accountability at every portco and reporting your deal teams can actually use. Most firms adopt in sequence: Notices › Refund Checks › Audits › Refund Recovery.

Typical starting modules
NoticesRefund ChecksAudits+ Registrations (M&A)+ Amended Returns
Features most teams add
MFA — agency PIN codesNinja Signature Suite
PE firms typically land at Scale or above — and firms with a significant refund portfolio should ask about the Ninja Refund Recovery program, a flat-fee managed engagement that includes the full Enterprise platform.

What we'll ask you

Have rough numbers ready — estimates are fine.
  • Portfolio company count and annual acquisition pace
  • Aggregate notice volume across the portfolio
  • Expected annual workflows in each module you're considering
  • Estimated outstanding refunds, credits, and P&I exposure
  • Service providers in use at each portco
  • Reporting your deal teams and operating partners need
  • Users needing access across the firm and portcos

Banks & Financial Institutions

Holding companies, charters, and subsidiaries each generate their own agency mail — information-return penalty notices, B-notices, withholding, state licensing, and exam activity. Regulators expect a defensible record of every notice and its resolution, and your vendors expect to pass a security review. Ours is ready.

Typical starting modules
NoticesRefund ChecksAuditsRegistrations+ Amended Returns+ Authorizations (POA/TPA)
Features most teams add
MFA — agency PIN codesNinja Signature SuiteeFax
Financial institutions typically land at Scale through Enterprise, driven by entity count and regulatory footprint — with SOC 2 Type II documentation ready for your vendor review.

What we'll ask you

Have rough numbers ready — estimates are fine.
  • Total annual notices across the holding company and all subsidiaries
  • Expected annual workflows in each module you're considering
  • Legal entities, charters, and state licensing footprint
  • Information-return penalty notices and B-notices per year
  • Refund checks received — count and rough dollar value
  • Which tax and compliance functions are outsourced, and to whom
  • Users needing access, and your security review requirements
The Modules

Eight workflows. Pick what you need.

Notices

Every notice absorbed, classified, and routed — actionable, informational, duplicates, and sequentials — with deadlines that can't be missed.

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Refund Checks

Log, track, and deposit every refund check before it goes stale — with at-risk reporting on aging checks.

Amended Returns

Status tracking for every amended return in flight, from filing to resolution.

Audits

Manage exams and audits end to end — document requests, deadlines, and outcomes in one place.

Authorizations

Powers of attorney, authorizations, and third-party access (TPA) in one place — track pending and active documents on every account, and request and track e-signatures for agency setup. Prefillable PDF forms with client-mapped fields mean POAs generate themselves.

Registrations

New state and local registrations, entity changes, and dissolutions — tracked to completion, with prefillable PDF forms you field-map once and reuse across every filing.

Rate Exchange

Capture every SUI/SUTA rate notice and flow verified rates back to your payroll engine.

Mail Distribution

Bring in mail beyond tax — 401(k), insurance, legal, and benefit notices — and route it to the right department. No workflow needed; every document is stored at the entity level for future access.

Platform Features

Features that remove the last manual steps

Core — every package

Email Integration

Notices that arrive by email flow straight into the platform from a monitored inbox — no forwarding, no manual uploads. Built in, not bolted on.

Add-on · Included Professional+

MFA for Agency Access

NOTICENINJA holds a dedicated phone number and receives agency PIN codes for you — no more chasing texts to log into state portals.

Add-on · Included Professional+

eFax

Send and receive agency correspondence by fax directly inside the platform, attached to the right case.

Add-on · Included Professional+

Ninja Signature Suite

E-signature for POAs, authorizations, and engagement letters — signed, stored, and tied to the workflow they belong to.

Get your number — built from your numbers.

A 30-minute business case review takes your volume, your modules, and your team — and returns a firm proposal with projected savings. No generic quotes.

Programs are tailored to how you operate — from corporate tax departments and private equity portfolios to service providers managing notices at scale. Your review starts with the model that fits.

Build my business case Email sales@noticeninja.com