A Smarter Way to Scale Tax Notice Management

 

Some notices need your expertise. Others don’t. NOTICENINJA Managed Services offers flexible support for corporate tax and compliance teams, PE firms, and payroll providers who want to extend their reach without increasing overhead.

We take on high-volume, time-sensitive tasks like intake, data entry, and resolution routing, while your team maintains full visibility through the NOTICENINJA platform. That means faster resolutions, consistent documentation, and no time lost on low-value work.

 

Support that Scales with You

 

Every enterprise organization manages notice volume differently. Some teams need foundational help setting up workflows. Others need hands-on support to keep tasks on track or clear backlogs. That’s why NOTICENINJA Managed Services is structured in tiers: you choose the level of service most appropriate for your needs and build on it as you grow.

Whether you’re just getting started or need advanced remediation, each level builds on the last. You stay in control of your workflows, while we deliver consistent execution aligned to your structure and scope.

 

What It Solves

 

Corporate tax and compliance teams lose valuable hours handling notice tasks that could be automated or outsourced. Staff get stuck entering data, logging mail, or chasing updates, at the expense of strategic initiatives.

Managed Services helps you reallocate internal time and resources. You decide what stays in-house and what is handled by external certified tax support professionals using your workflow and compliance standards.

 

How It Works

wired-outline-2512-artificial-intelligence-ai-alt-hover-pinch

OCR & AI Intake Support

We process your physical and digital notices using optical character recognition (OCR) and AI. Our team reviews, verifies, and confirms the extracted data to ensure accuracy.

wired-outline-974-process-flow-game-plan-hover-pinch

Resolution Triage & Routing

Each notice is categorized, prioritized, and routed through your existing NOTICENINJA workflow. You choose the rules. We follow them.

gif2

Task Management & Completion

Our team can take resolution steps on your behalf including correspondence tracking, agency follow-up, and closure documentation, based on your guidelines and scope of services.

wired-outline-47-to-do-list-hover-swipe-1

Visibility & Reporting

You maintain full access to every case through the platform. Dashboards, audit trails, and resolution notes keep your team informed and in control.

Core Capabilities of NOTICENINJA Managed Services

 

managedservices (1)


  • End-to-end notice intake and triage
  • Data validation and entry support
  • Workflow assignment and task execution
  • Agency correspondence handling
  • SLA-based service delivery and transparency
  • Seamless integration with your NOTICENINJA platform instance
  • Optional expansion into amended returns, POA processing, refund check handling, and more

 

 

Platform Impact

Scale notice resolution without hiring full-time staff

Keep high-value work in-house while outsourcing the rest

Improve consistency in documentation and closure notes

Accelerate resolution times for routine agency notices

Gain transparency and reporting without micromanagement

platformimpact

Choose Your Level of Managed Support

 

NOTICENINJA Managed Services can be tailored to your needs – whether you need structure, oversight, or advanced remediation. Each level of service includes full platform visibility and is backed by expert-led support designed to help you seamlessly scale tax operations.

 

Service Level Ideal For Included Capabilities

Ninja Lift

$5,000 per month

 New users or teams building structure

OCR scanning and notice ingestion

Real-time alert setup

Task assignment automation

User note standards and training

Monthly coaching and onboarding

Triage-level data validation

Add agency metadata and account info

Optional gamified learning with Ninja Belt system

Ninja Assist

$7,500 per month

 Teams that need task ownership and vendor oversight

Everything in Ninja Lift plus:

Workflow assignment monitoring

Task aging reports and cleanup

Vendor workflow oversight

Access management and user tracking

Custom exports and reporting tools

Premium data validation including filing/payment type and breakdowns

Ninja Boost

$10,000 per month

 High-volume or high-backlog teams

Everything in Ninja Assist plus:

AI-powered backlog ingestion

Two-stage AI and human validation

Advanced field mapping from Excel/PDFs

Exception flagging and handling

Verified sync to workflows

Resolution guidance and repeat issue reduction

See How It Works

Book a demo to explore how NOTICENINJA Managed Services extends your team and accelerates results, without losing visibility or control.

 

Frequently Asked Questions

Does NOTICENINJA automatically assign notices?

Yes, NOTICENINJA is corporate tax notice compliance software that automates key workflows including notice assignments. The platform employs a rule-based system that can manage multiple level rules and ensure notices are directed to the appropriate stakeholder. As a result, you’ll never have to worry about notices being misdirected or slipping between the cracks.

Can it generate reports to show how things are going?

Yes, NOTICENINJA’s dashboards and advanced reporting capabilities will give you a bird’s eye view of the tax notices your organization receives – and deep insight into liabilities and opportunities. With NOTICENINJA’s tax notice management and resolution software, you can accurately assess where notices are coming from and how much time and money you expend per jurisdiction. That insight will allow you to get to the root cause of your tax compliance challenges, so you can reduce notice volume and better manage workloads.

Does your company offer services to help with backlogs?

Yes, we do.

Backlogs are common and can create a vicious cycle. When organizations have a backlog of notices to respond to – and lack the manpower to tackle them – it’s easy for notices to fall by the wayside. When notices aren’t addressed promptly, issuing agencies will send duplicate or sequential notices, which exacerbates the existing backlog.

If your organization is struggling, NOTICENINJA can help close out your backlog of notices – and empower you to remain backlog-free. The platform’s automated workflows and due date tracking and document management functionalities enable organizations to resolve notices within 30 days, eliminating the cycle of follow-up notices and growing backlogs.

Can NOTICENINJA track agency agents (Contacts) by phone and email?

Yes, NOTICENINJA’s tax resolution software has a module that allows you to track and manage all agency contacts and other related information. Within the module, you can view contacts’ addresses, links and login information, which eases traditional change management challenges. Users can also include notes about specific jurisdictions and contacts to streamline notice resolution.